Support
Write to us and a person answers. No chat widgets, no help desk that tracks you.
Write to us
[email protected]We reply within 3 working days.
You never need to send us your sessions or answers. We cannot link anything we receive to you.
Using the app
What is Albada?
A breathing app with one job. Open it, tap Yes or No, breathe along with the circle, tap Yes or No again, and get a gentle reminder at the same time tomorrow.
What is box breathing?
Breathe in, hold, breathe out, hold, four seconds each. It is a simple pattern with four equal steps, so it is easy to follow with your eyes closed.
How long is a session?
About one minute with the default 4 cycles. You can choose 6 or 8 cycles in Settings, and the first-session choice is offered when you start.
Do I need an account?
No. There is no account, no sign-in and no sign-up.
Does it work offline?
Yes. Nothing is needed from the internet to breathe.
Can I use it without sound or vibration?
Yes. Sound and vibration can each be turned off in Settings, and a session works with either one on its own.
Which phones does it work on?
iPhones with iOS 17 or later, and Android phones with Android 12 or later. It is built for phones, so iPads are not supported yet.
Does it cost anything?
No. It is free and has no ads.
Reminders
How do reminders work?
You get one reminder a day, at the same time you last practised. You never pick a time, though after a late-night session the app offers to change it.
Why did the reminders stop?
After 3 reminders in a row with no session, the app stops reminding you. They start again after your next session. It never sends "we miss you" messages.
Will it wake me up?
No. Reminders follow your Do Not Disturb and Focus settings, so they are held while those are on.
Privacy and data
What stays on my phone?
Your session history, your answers to "Feeling calm?", your reminder time and your settings. Only anonymous counts can leave your phone, and only if you choose to share them.
What do you receive?
Nothing, unless you choose to share anonymous counts. If you do: that a session started or finished, the day, the phone type and app version, your language, the country from your phone's region setting, the number of cycles, and whether you tapped Yes or No at the start and at the end. No name, no identifier, no IP address. You can change your mind in Settings at any time.
Safety
Is Albada a medical device?
No. It is for relaxation and is not a medical device or treatment. If you feel dizzy or unwell, stop and breathe normally. If you are pregnant or have a heart or breathing condition, check with a doctor first. Do not use it while driving or in water.